A. Warranty Coverage:

Kharma guarantees to the original purchaser the proper mechanical and electrical functioning of its products for a period of 5 years. Provided the warranty request card is properly filled out and sent to the address mentioned above, including a copy of the original bill of sales. Should the customer fail to meet the three requirements mentioned above, the warranty will be limited to a period as required by national law only.

In case of malfunction the customer has to present the Kharma product in its original packing to the national distributor. If qualified service appears inevitable, the distributor will ship the product to the factory, depending on the required service. This warranty includes parts and labor. This warranty is not automatically transferable; however subsequent owners who purchase used Kharma products through authorized dealers can request a warranty at the national distributor.

Kharma products are only warranted in the country in which they are originally sold.

B. Warranty Exclusions:

1.         Transportation damage, visible or hidden. Damage should be report immediately to the transport company. Registration of the complaint should be sent to the Kharma distributor mentioned.

2.         Scratches in painted and wood/metal surfaces. Complaints should be registered at the dealer within three days after the sale.

3.         Damage due to illicit handling and inappropriate use.

4.         Transportation costs to service station or factory.

5.         Damage through unauthorized repair and or modification.

6.         Subsequent damage to other appliances.

7.         Refund of costs in case of unauthorized repair.

8.         Malfunctions caused by use for commercial of professional purposes.

9.         All claims on Kharma products obtained through unauthorized sources, with or without correct serial numbers.

10.      Any product advertised on or sold through the internet.

Kharma does not warrant, in any way, products that are purchased from anyone who is not an Authorized Dealer or that have had their serial number altered or defaced.